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Customer Care/Business Hours Order Tracking Frequently Asked Questions Orders over the web Customer Care/Business Hours Our website is available to you 24 hours a day, 7 days a week, 365 days a year for your shopping convenience. Technical support is available 8:00 AM to 4:30 PM ET Monday thru Friday. Order Tracking Orders you have placed (Reviewing an order, tracking a shipment) can be tracked through mailing us at ebiz@joepilot.com Frequently Asked Questions If you have any questions about our prices, policies, or procedures, you can mail us at ebiz@joepilot.com Orders via web If you have any questions about our prices, policies, or procedures, we recommend you to contact us at ebiz@joepilot.com Suggestion If you have any suggestions about improving our Online shop, please email us at support@joepilot.com